Cookie Policy

Cookie Notice

Effective as of 25th May, 2023.

This Cookie Notice explains how ClearNote Health (“ClearNote” “we“, “us” or “our“) uses cookies and similar technologies in connection with our websites – www.clearnotehealth.com and www.avantect.com and any other website that we own or control and which posts or links to this Cookie Notice (collectively, the “Sites”).

You do not need to allow cookies to visit most of the Sites. However, enabling cookies may allow for a more tailored browsing experience and is required for certain parts of the Sites to work.

For further information about this Cookie Notice, please contact us at [email protected].

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience.

What are the key concepts?

First-party cookies. These cookies are served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Sites.

Third-party cookies. They are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie. Third-party cookies can be used for a variety of purposes, including site analytics, advertising, and social media features.

Persistent cookies. They are cookies that remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies. These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

What are the categories and purposes of the cookies used on the Sites?

We use “performance” and “targeting” cookies on our Sites:

Performance cookies.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which pages are the most and least popular and see how visitors move around the Sites and gather information on error messages. The information these cookies collect is aggregated. If you do not allow these cookies we will not know when you have visited our Sites and will not be able to monitor its performance.

We use performance cookies to perform web analytics and for error management purposes, by measuring any errors that may occur.

Targeting cookies.

These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Sites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. These cookies may be set through our Sites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

What types of cookies and similar tracking technologies do we use on the Sites?

On the Sites, we use cookies and other tracking technologies in the following categories described in the table below.

 

Avantect.com and Clearnotehealth.com
Name of the cookie Category and purpose Duration of the cookie Who serves the cookie Cookie type and how to the cookie
ads/ga-audiences x2 Used to detect whether the user intends to leave the page via cursor. This allows the website to trigger certain pop-ups to keep the user on the website or convert them to customer. Session Www.googletagmanager.com

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

See “your choices” section below

external referrer _url Registers how the user has reached the website to enable pay-out of referral commission fees to partners. 1 day app.jazz.co

internal navigation

count

Unclassified 1 day

app.jazz.co

 

ubwc

Unclassified

 

Persistent static.userback.io
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years

www.googletagmanager.com

 

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

 

See “your choices” section below

 

_ga_# Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years

www.googletagmanager.com

 

_gat Used by Google Analytics to throttle request rate 1 day www.google-analytics.com
gid Registers a unique ID that is used to 1 day generate statistical data on how the visitor uses the website. 1 day

www.google-analytics.com

 

collect Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. Session

www.googletagmanager.com

 

td Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. Session

www.googletagmanager.com

 

userback session apP Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. 3 months Clearnotehealth.com
_cf_bm This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day Clearnotehealth.com

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

 

See “your choices” section below

 

AWSALB Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 7 days www.clearnotehealth.com
AWSALBCORS

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.

 

7 days

www.clearnotehealth.com

 

AWSELB Used to distribute traffic to the website on several servers in order to optimise response times. Session App.jazz.co
AWSELBCORS Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Session

App.jazz.co

 

rc::a This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent www.google.com
rC::C This cookie is used to distinguish between humans and bots. Session www.google.com
SF PHPSESSID Necessary for third-party recruitment app. Session

App.jazz.co

 

 

Other technologies

In addition to cookies, our Sites may use other technologies, such as Flash technology to pixel tags to collect information automatically.

Browser Web Storage.

We may use browser web storage (including via HTML5), also known as locally stored objects (“LSOs”), for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. Your web browser may provide functionality to clear your browser web storage.

Flash Technology.

We may use Flash cookies (which are also known as Flash Local Shared Object (“Flash LSOs”)) on our Sites to collect and store information about your use of our Sites. Unlike other cookies, Flash cookies cannot be removed or rejected via your browser settings. If you do not want Flash LSOs stored on your computer or mobile device, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our Sites.

Web Beacons.

We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Sites and in our HTML formatted emails to track the actions of users on our Sites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Sites, so that we can manage our content more effectively.

Your choices

You can decide not to accept cookies or other technologies. If you do not accept our cookies or other technologies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.

Cookie Preference Centre.

You can change the cookie settings when you visit our Sites via our Cookie Banner that is displayed to you when you first visit our Sites. Our Cookie Banner allow you to accept, refuse or manage the setting of all or some cookies:

  • Strictly necessary cookies do not require your consent.
  • When we deploy other cookies, you have the possibility to either accept or reject all cookies, or to allow the deployment of the categories of cookies you prefer, by clicking on the appropriate button (i.e. “accept all”, “reject all” or “manage my settings”).

 

Blocking cookies in your browser.

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. In order to understand these settings, the following links may be helpful. Otherwise, you should use the ‘Help’ option in your internet browser for more details:

Blocking images/clear gifs.

Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.

Third-party opt-out option.

You can opt-out of interest-based advertising through some of the third parties listed in the chart above by using the corresponding third-party opt-out tool provided in the chart.

Industry association opt-outs.

You may opt out of receiving interest-based advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms linked above.

If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.

If you choose to opt-out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.

For more information about how we collect, use and share your information, see our  

Changes

Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.

Questions

If you have any questions about this Cookie Notice, please contact us by email at .